We were asked by Hyundai USA to bring Conversation AI into their website experience. This is how we imagined that experience under a comprehensive “Service Design”. We tried taking the user through Hyundai Purchasing Funnel as a guided experience provided by a Bot who we’d like to call “Hy”.

 
Hy ChatBot 2.jpg
[KN] Hyundai Chatbot - Proto 5.gif
IMG_6955 Copy.png

 

The final product is live at:

https://www.hyundai-sedans.com/